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Help with the app, feedback and anything else.

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Partnerships

Brand partnerships, press and creators.

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Quick help

Quick answers

Pricing, streak rules, the scanner and more.

Read the FAQ

Manage your subscription

Subscriptions are handled by Apple: Settings › your name › Subscriptions.

Apple support

Delete your account

In the app: Profile › Settings › Delete account. Your data goes with it.

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Common questions

How do I cancel or change my subscription?

Premium is billed by Apple. On your iPhone open Settings › your name › Subscriptions › SweetZero. Cancel at least 24 hours before it renews to avoid the next charge.

How do I get Premium back on a new iPhone?

Sign in with the same account, open the Premium screen and tap Restore purchases. It uses the Apple ID you subscribed with.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com.

Will I lose my streak if I change phones?

No. Your streak, check-ins and badges are saved to your account, so they come back when you sign in on a new iPhone.

How do I delete my account?

In the app go to Profile › Settings › Delete account. This permanently removes your account and data.