Terms of Service
Last updated: 12/8/2025
1. Acceptance of Terms
By accessing or using SweetZero ("the App" or "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
2. Description of Service
SweetZero is a mobile application designed to help users track and maintain a sugar-free lifestyle. The Service includes:
- Streak tracking for sugar-free days
- Community challenges and participation
- Daily tips and educational content
- Milestone tracking and badge achievements
- Community features for connecting with other users
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information as needed
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.2 Account Eligibility
You must be at least 13 years old to use SweetZero. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Impersonate others or provide false information
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to the Service or other accounts
- Use automated systems to access the Service without permission
- Reverse engineer, decompile, or disassemble the App
- Remove or alter any copyright, trademark, or proprietary notices
5. User Content
5.1 Your Content
You retain ownership of any content you post, upload, or share through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content for the purpose of operating and providing the Service.
5.2 Content Standards
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the right to use and license your User Content
- Your User Content does not violate any third-party rights
- Your User Content is not harmful, offensive, or illegal
- Your User Content does not contain personal information of others without consent
5.3 Content Moderation
We reserve the right to review, modify, or remove any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.
6. Intellectual Property
The Service, including its original content, features, and functionality, is owned by SweetZero and protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.
7. Health Information Disclaimer
IMPORTANT: SweetZero is a tracking and community support tool, not a medical or health advice service. The information provided in the App, including tips and educational content, is for informational purposes only and is not intended as medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or dietary changes. Never disregard professional medical advice or delay in seeking it because of something you have read in the App.
8. Service Availability
We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to:
- Scheduled maintenance
- Technical issues or failures
- Force majeure events
- Updates or modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWEETZERO AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers or data
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, or other harmful code transmitted through the Service
- Any errors or omissions in any content or for any loss or damage incurred
10. Indemnification
You agree to indemnify, defend, and hold harmless SweetZero and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
You may terminate your account at any time by contacting us or using the account deletion feature in the App. Upon termination, we will delete or anonymize your personal data in accordance with our Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SweetZero operates, without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@sweetzero.com
Address: SweetZero Legal Team